Our PoliciesMenchaca, Oak Hill, & Anderson Mill

Age Restrictions

Children age two and above are welcome in the salt therapy lounge.

We welcome children aged nine and above for massage therapy but we do not allow massage longer than 45 min for children under the age of 12.

No children allowed in the infrared sauna.

Getting the Most out of Your Massage

The following tips will help you get the most out of your time with us 🙂

• Make sure you’re hydrated.
• No big meal for up to an hour before, but eat a healthy meal before.
• Shower before your massage.
• No alcohol before or the day of your massage.
• Wear loose/comfortable clothing.
• Drink a lot of water after your service.
• Skip your workout after your service.
• Cancel your service if you are heavily bruised or sunburned, or have an open wound.
• Communication with your LMT should include: pressure, areas to focus on and areas to skip, the reason for that day’s visit or what you’re looking to achieve.

Gratuity

Gratuity is not required but always appreciated! The front desk will ask you at checkout if you would like to add extra for your LMT. Most people tip 20%

Groups & Parties

We offer appointments for large groups (4 or more) at our Oak Hill Location.

Most commonly booked would be the Party Planner which allows 3 or more guests to schedule together at a discounted rate.

Cancellation Policy

We have a strict 24 hour cancellation policy. We require a credit card upon booking for this reason.

If you cancel past the 24 hour window, are a “no call no show”, or you want to reschedule (in the 24 hours before your scheduled time) you will be charged 1/2 of the service price for the therapist’s time. We make exceptions for emergencies and COVID related instances.

Ways to Pay

We take Credit Card, Debit Card, HSA Cards, and Cash.